Privacy policy

Privacy Policy (Updated Version)

Last Updated: May 12, 2026

OmNutra operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide you with a seamless and secure shopping experience. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.

1. Personal Information We Collect

We collect personal information depending on how you interact with our Services.

Information You Provide Directly

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)
Account login details (if applicable)
Customer support communications

Automatically Collected Information

IP address
Browser and device information
Time zone
Cookies and tracking technologies
Pages viewed, products viewed, and interaction behavior

Transaction Information

Purchase history
Cart activity
Returns, exchanges, or cancellations

2. How We Use Your Information

We use your information to:

Order Fulfillment & Operations

Process payments
Ship and deliver orders (including through third-party fulfillment partners)
Provide order updates and customer support

Improve Your Experience

Personalize your shopping experience
Recommend relevant products
Optimize website performance and usability

Marketing & Advertising

Send promotional emails or messages (you may opt out anytime)
Show relevant ads on our site and across other platforms
Retarget based on browsing or purchase behavior

Security & Legal Compliance

Detect fraud and unauthorized activity
Maintain platform security
Comply with legal obligations

3. Sharing Your Personal Information

We only share your information when necessary to operate our business:

Service Providers

Shopify (eCommerce platform)
Payment processors
Fulfillment and shipping partners
IT, analytics, and customer support tools

Advertising & Marketing Partners

We may share limited data (such as cookies or device identifiers) with advertising partners to provide relevant ads.

This may be considered “sharing” or “selling” data under certain U.S. state laws.

👉 You can control this through our “Your Privacy Choices” page.

Legal Requirements

We may disclose information:

To comply with laws or legal requests
To protect our rights or prevent fraud

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep your cart active
Remember preferences
Analyze site traffic
Improve marketing effectiveness

You can manage cookies through your browser settings.

5. Targeted Advertising & Your Rights

We use data to provide personalized advertising.

Depending on your location, you may have the right to:

Opt out of targeted advertising
Opt out of “sale” or “sharing” of personal data

👉 To exercise these rights, visit:
“Your Privacy Choices” page

We also honor Global Privacy Control (GPC) signals where required.

6. Data Retention

We retain personal information only as long as necessary to:

Provide Services
Comply with legal obligations
Resolve disputes and enforce policies

7. Data Security

We implement industry-standard safeguards, including:

Secure payment processing
Encrypted data transmission

However, no system is completely secure.

8. Third-Party Links

Our site may include links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our Services are not intended for children under 13.
We do not knowingly collect data from children.

10. International Data Transfers

Your information may be processed outside your country, including in the United States.

Where required, we rely on approved legal safeguards for international transfers.

11. Your Privacy Rights